Work

01 Amazon · 2020–May 2026

• Employee Document Management and AI $9M+ saved per year · 4.8 billion documents · 67 countries Led the redesign of Amazon’s document platform, found that screen-reader users couldn’t use it at all, and then designed AI features across four of its surfaces. →
• Self-Service Resignation A to Z app · tens of thousands of employees Designed Amazon’s first self-service way to resign, which also shows people their other options first. Built the business case that got it funded. →
• AI evaluation and design Accuracy 76% → 93% · restricted-document errors 4.1% → 0.6% · ~20% less HR task time Owned the evaluation bar AI features had to clear before launch, designed the AI layer across four product surfaces, and built my own AI design tools. →

02 Discovery Education

• Discovery Education Studio 30% more repeat student engagement · real-time collaboration · K–12 Shared boards where students and teachers could create together and see each other’s cursors live, on whatever device they had. →
• Media player redesign Iterative design · video Short, focused design cycles on the video player that students and teachers use most. →
• Discovery Education Home Profile setup completion 7% → 21% · information architecture · navigation A new homepage and navigation for the whole platform, and the first thing millions of teachers and students saw when they signed in. →