Product Design Leader & Teacher
Joseph Alfonso designs at scale.
15 years designing enterprise systems at Amazon and Discovery Education, building products that serve millions while championing accessibility and measurable impact.
Amazon · Lead Designer · 2020-Present
Employee Document Management
$7M+ in annual savings
Led UX for Amazon's global document platform: 4.8 billion documents across 67 countries. Transformed accessibility, compliance, and operational efficiency across HR infrastructure used by the entire global workforce.
Amazon · Lead Designer · A to Z App
Self-Service Resignation
Retention lift measured in avoided recruiting cost and attrition reduction
Turned Amazon's most anxiety-inducing HR moment into a dignified, human experience. Led design across Legal, HR, Engineering, and Product - from strategy through ship - for a retention-first exit flow serving tens of thousands of employees globally.
Amazon + Personal · Designer & Builder · 2023-Present
AI Design & Tooling
Designing AI products and building the tools behind them
I design AI-powered enterprise features and build the infrastructure that supports that work - MCP servers, LangGraph agents, and workflow automation. The dual perspective informs how I approach AI product problems from both sides of the implementation.
Discovery Education · Lead Designer
Discovery Education Studio
Millions of K-12 students and teachers at launch
Designed the first real-time creation and collaboration platform for K-12 classrooms, enabling students and teachers to freely create, edit, and collaborate live regardless of device or location.
Discovery Education · Lead Designer
Media Redesign
#1 most-visited page on the platform
Led an iterative redesign of the Discovery Education media experience, showing how short, well-defined design cycles produce compounding improvements in how children engage with educational content.
Discovery Education · Lead Designer
Discovery Education Home
A new face for millions of teachers and students
Redesigned the Discovery Education platform homepage, establishing a new visual foundation, navigational architecture, and first impression for K-12 educators and students across the country.